Delete your ShiftSnap account
If you created a ShiftSnap account in the iOS or Android app, you can request that the account and associated data be deleted. You do not need to reinstall the app or sign in to start this request.
Request deletion by email
Email shiftsnapau@gmail.com from the address on your ShiftSnap account, or use the button below. Tell us your registered email and whether you are a worker or a venue.
Request account deletionDelete from inside the app
If you still have the app and can sign in, you can also delete your account in Settings. Venue accounts on the web can use Settings → Delete Account, which sends a verification code to your email.
What we delete
After we confirm the request, we delete your ShiftSnap account and associated personal data from our live systems. This includes profile details, login credentials, and account content that is no longer needed to operate the service.
What we may keep
Some records may be retained where the law requires it — for example payment, tax, dispute, fraud-prevention, or compliance records. Deleted accounts may remain in backup systems for up to 90 days, as described in our Privacy Policy.
Before you delete
- Finish or cancel any open shifts where possible
- Complete outstanding payments or payouts
- Download any records you need, because deletion cannot be undone
Questions? See ShiftSnap Support.