ShiftSnap Support
Need help with the ShiftSnap app for iOS or Android? This page is the public support contact for App Store and Google Play users. You do not need to be signed in to reach us.
Contact us
Email shiftsnapau@gmail.com. We typically reply within 1–2 business days.
Email supportWhat to include
- The email address on your ShiftSnap account
- Whether you use a worker or venue account
- Your device type (iPhone or Android) and app version if you know it
- A short description of the issue and any screenshots
Common help topics
- Creating an account, signing in, or resetting a password
- Posting, finding, or applying for shifts
- Payments, payouts, and Stripe onboarding
- Profile, work rights, or verification details
- App crashes, notifications, or location issues
Policies
Read our Privacy Policy and Terms of Service. To close your account, use the account deletion page.